How To Purge E-Mail workflow notifications From the EBS workflow queue.

How To Purge E-Mail workflow notifications From the EBS workflow queue. | Sometimes we need to purge the huge workflow notifications queue in EBS workflow, because of mailer services got failed and giving an error while starting or while refreshing/cloning new instance. 

How To Purge E-Mail workflow notifications?

As we know that old e-mail workflow notifications not needed in cloned instance. In this scenario we have to purge all those workflow notification queue from cloned ebs instance.

Before purge e-mail workflow notifications, using below script to verify the current status in table WF_NOTIFICATIONS that has to be sent when mailer services get started.

SQL> select notification_id, begin_date, recipient_role, message_type, message_name, status, mail_status from wf_notifications Where Status In ('OPEN', 'CANCELED') And Mail_Status In ('MAIL', 'INVALID') --and begin_date < sysdate-30  --> List only emails older than 30 days ago order by notification_id;

Output: –



6273813 4/26/2016 4:01:17 PM SYSADMIN OMERROR OMERROR_MSG 


6273814 4/26/2016 4:01:18 PM SYSADMIN OMERROR OMERROR_MSG 


6273815 4/26/2016 4:01:18 PM SYSADMIN OMERROR OMERROR_MSG 


6273816 4/26/2016 4:01:19 PM SYSADMIN OMERROR OMERROR_MSG 


✍Update the mail_status to send, if you have not requirement for old workflow email notification. It will not en-queue the messages again.

SQL>update WF_NOTIFICATIONS set mail_status = 'SENT' where mail_status in ('MAIL','INVALID') and Status In ('OPEN', 'CANCELED');

To hide Workflow ‘Work List Bell Icon’, you may check below to do so.

Purge the WF_NOTIFICATION_OUT queue and rebuild it with data currently in the WF_NOTIFICATIONS table.

SQL> @$FND_TOP/patch/115/sql/wfntfqup.sql apps apps applsys

PL/SQL procedure successfully completed.

Elapsed: 00:00:01.01

Commit complete.

Elapsed: 00:00:00.00

**** TEMPORARY TABLES / AQs created ****

PL/SQL procedure successfully completed.

Elapsed: 00:00:01.43

**** Messages backed up ****

Commit complete.

Elapsed: 00:00:00.00

**** wfaqback.sql completed,  executing SQLs from wfntfqup

PL/SQL procedure successfully completed.

Elapsed: 00:00:17.37

***  invoking wfaqrenq.sql ******

*** Re-enqueing messages

PL/SQL procedure successfully completed.

Elapsed: 00:00:00.26
Commit complete.

Elapsed: 00:00:00.00

***** Objects related to wf_queue_temp_evt_table and 

wf_queue_temp_jms_table are dropped *****

***** Re-enqueue OF Alerts completed *****

Disconnected from Oracle Database 11g Enterprise Edition Release - 64 bit Production With the Partitioning, OLAP, Data Mining and Real Application Testing options

[applmgr@prdsrv scripts]$

After that need to be start the workflow mailer services.

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6 thoughts on “How To Purge E-Mail workflow notifications From the EBS workflow queue.”

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